pcarrell
Just a guy
Well, time to head off to work again. Boss had a "meeting" yesterday with everyone and announced an increase in my duties......AGAIN! Then he tried to give examples of why my duties needed increased. He said we were failing as a department, and gave two specific examples of "problems" that should not have been. Ya know, it would be great if before someone goes off on a rant, if they had a clue what in the world they were talking about. He said that one problem had taken 8 days to fix and had cost the company money, not made money. When he was done, I asked him how he figured it was 8 days when the problem was reported to us on a Monday and was resolved by Wednesday of the same week, and the company with the problem was in what is considered a remote location, which is why it took even that long. Then I asked how he figured we hadn't made money when, due to my diligence and resorcefulness, I got the job completed for $200 cost (normally it would have cost us $280) and we got a signed by the customer work order agreeing to pay $801.60. I'm pretty sure thats a money maker! Maybe he's using the new math, I don't know. Then, his other example, he said I didn't need to roll a tech to fix, but since I did, we didn't make money. He said it was a Central Office (off premise) problem. I asked him how he figured it was a CO problem when the phones on site rang, they just droppped the call due to a customer supplied and, unbeknownst to us, customer hooked up, faulty answering machine (who uses those for a business any more?). The machine would pick up after one ring, wait a second, then drop the call. It was an on site problem, and a strange one at that, not a CO problem. There was no way we could have guessed that it was a faulty answering machine, but it clearly was NOT a CO problem, thats for sure. It didn't even look like one! Not only that, but again, the customer asked us to come out and signed a work order agreeing to pay $145, our standard 1 hour rate.........how did we not make money again? Our tech was there for 10 minutes, got paid for our 1 hour minimum, $145, and was out the door to his next job. Sounds like we made money to me! Again, maybe it's the new math?
I wish that before people go around shooting their mouth off, that they HAD A CLUE!
Sorry for the rant.......
Oh well, offf to work!
I wish that before people go around shooting their mouth off, that they HAD A CLUE!
Sorry for the rant.......
Oh well, offf to work!
