Kusojiji
RANK AMATEURS OF THE MODEL RAILROAD FORM MEMBER
Been going back and forth with Rails of Sheffield on a return. This was my second Dapol Hawthorne Leslie. First one ran for a few days, started stuttering continuously. The running routine for this was run for 45 minutes, clean cr@p out of the bearings, which are the power pick ups, for the next 15 minutes. Run for 45, clean for 15. I ended up installing wiper pick ups on it and now it runs nicely. Dapol told me that I shouldn't have had issues like that and I should have returned it instead. I didn't know how to work the Japanese post office, so shipping it back to them was a no go.
Well, dumb a$$ me, decided to give it a second try, relying on what Dapol had told me. Second one ran for 2 hours before it started sputtering out. I had cleaned and vacuumed my track right before running this thing and when it started dying, I cleaned the track again. So, now that I have figured out the Japanese post office (had to figure it out to send 3 N-scale J94s back to Rails), I sent it back. They told me they tested it and it runs fine. I told them not to run it at 50-100% power as I run my stuff in the 20-30% range, which is where problems would show. You run anything at 100% and you won't see any issues. They told me they were running it that slowly and even sent me a video. A miracle that they could send me a video of a loco running smoothly as they couldn't do that earlier with my J94 fiasco (which they promised to do but didn't).
I told them that I run an MRC9500 9000, which is not PWM as they told me PWM doesn't work with this model. I reminded them that it ran fine for 2 hours. Anyway, they are insisting that it is fine, so I told them to send it back to me and if it doesn't run for me, I'll be sure to record it and we'll be doing this again.
Since I cannot trust them to pre-test anything like they promised (the 3 J94s again), and this loco is miraculously running fine, I have canceled my 3 pre-orders and told them to send all my store credit from the J94 returns and shipping back to my credit card. I am done with Rails.
Rant over. Ah I feel much better haha.
Thanks!
Well, dumb a$$ me, decided to give it a second try, relying on what Dapol had told me. Second one ran for 2 hours before it started sputtering out. I had cleaned and vacuumed my track right before running this thing and when it started dying, I cleaned the track again. So, now that I have figured out the Japanese post office (had to figure it out to send 3 N-scale J94s back to Rails), I sent it back. They told me they tested it and it runs fine. I told them not to run it at 50-100% power as I run my stuff in the 20-30% range, which is where problems would show. You run anything at 100% and you won't see any issues. They told me they were running it that slowly and even sent me a video. A miracle that they could send me a video of a loco running smoothly as they couldn't do that earlier with my J94 fiasco (which they promised to do but didn't).
I told them that I run an MRC
Since I cannot trust them to pre-test anything like they promised (the 3 J94s again), and this loco is miraculously running fine, I have canceled my 3 pre-orders and told them to send all my store credit from the J94 returns and shipping back to my credit card. I am done with Rails.
Rant over. Ah I feel much better haha.
Thanks!
