ModelRailroadForums.com is a free Model Railroad Discussion Forum and photo gallery. We cover all scales and sizes of model railroads. Online since 2002, it's one of the oldest and largest model railroad forums on the web. Whether you're a master model railroader or just getting started, you'll find something of interest here.
Once you download, you will see an exploded view of the truck itself. The bottom plate on the truck has latches that need to be gently released with a straight blade screwdriver. This should release the whole truck - wheels, side frames, etc. This should get you where you want to go...