grande man said:
It's always possible that that's just my perception. It does seem that the "troll" incident was preceeded by some legit threads regarding some large advertisers and their policies. The reason I feel the "troll" thing was just an excuse is this, Troll Account + Delete = No Troll. Easy Huh? They were actually making statements that the forum might be permanently closed (over that???
).
You may be remembering two things that happened at roughly the same time, but that I do not believe were related. The troll(s)
were posting disgusting messages on
many threads with different IDs. These included a lot of scatological and sexual references.
The only way for MR to deal with it and leave the forums running would have been to pay someone to work all weekend to clean up and monitor every post. With the volume on the MR forum, it would be a lot of work and a lot of money and woudl have created a "running battle" with the trolls that probably would have extended the life of the incident. allowing the public to view the process of the moderators trying to bring a troll attack under control is a bad choice, in my view, and many forums and bulletin boards over the years have chosen to close things down for a while to let the situation "cool off" and to permit the cleanup to be done out of the public eye, denying the trolls an additional source of jollies.
Apparently MR was considering whether the forum was worth the trouble and money when it got to that point.
[As others have pointed out, if the users on MR's forum were a little more net-savvy and knew that you must deal with trolls by ignoring them, it might not have escalated, But the MR forum
members went after the trolls' bait hook, line, and sinker!]
Unlike this fine forum, MR's forum is the web presence of a large enterprise. (Maybe this one will be, too, someday, but not now). It's only because the MR forum
is so high-volume that the troll(s) chose it for an attack, so their "work" could be seen by, and thus annoy, more people. MR couldn't let the offensive posting continue because they need to protect their brand.
At about the same time, a poster was complaining that his rant-thread about MR's review policy was deleted. Bergie explained that the thread was deleted because someone accused a Kalmbach employee, by name, of being on the take and "in the pocket" of advertisers. There have been many threads, before and since, that criticized MR's review policy. There's probably one running now.
Does MR always make the right decision regarding its forum? Not in my view, but I'm not paying for it. Is MR engaged in a dark conspiracy to squelch criticism? All the
evidence says "no". But some people seem to enjoy conspiracy theories, so this comes up again and again.
Regards,
Byron