Motley
Active Member
Ok so I've had my NCE system 5amp Power House Pro wireless for over 4 years now. Well out of warranty.
On the pro cab, the LCD screen went defective, it was garbled couldn't read it. So I sent it in for repair, expecting to pay the $25 fee for LCD repairs.
Well Matt from NCE called me last week. He replaced the LCD screen at NO CHARGE! Not only that, but he discovered a problem with the wireless antenna connector. I must have knocked the antenna or something loose. I didn't even know. So Matt also replaced the wireless board at NO CHARGE!!!
I just got my pro cab back in the mail. Also no charge for shipping.
I went and tested it and it works great now. NCE has the best service, very happy with them.
On the pro cab, the LCD screen went defective, it was garbled couldn't read it. So I sent it in for repair, expecting to pay the $25 fee for LCD repairs.
Well Matt from NCE called me last week. He replaced the LCD screen at NO CHARGE! Not only that, but he discovered a problem with the wireless antenna connector. I must have knocked the antenna or something loose. I didn't even know. So Matt also replaced the wireless board at NO CHARGE!!!
I just got my pro cab back in the mail. Also no charge for shipping.
I went and tested it and it works great now. NCE has the best service, very happy with them.